Guess who got stuck holding a Toys R Us gift card?
No, it wasn’t me. That would have been sad.
It was my nine-year-old son. That’s even sadder.
Last weekend Big Brother decided it was time to buy a new game for the PS4 he got for Christmas. He dug through his wallet to count his money. In the midst of digging, he exclaimed, “We can just get a game from Toys R Us. I have a gift card!”
He produced a bright, festive, probably worthless, Toys R Us gift card with the unfulfillable words, “happy birthday” emblazoned across it. He must have got it at his party last summer.
I knew Toys R Us is going out of business, and even though they are still selling toys for cash money, some bankruptcy court somewhere had given them the right to refuse their own gift cards as payment.
Did I know my son was holding one of those quickly-expiring cards? Nope.
My son probably knew he had a Toys R Us gift card, and maybe he knew Toys R Us is in the process of going out of business, but being too young to understand the logic of the adult world, he certainly did not know that a business can lawfully stop honoring its obligations to its customers even though it is alive enough to accept money from those same customers.
Toys R Us has been in the business of killing joy for years. One Christmas I tried to order something online for my kids. It was in stock online, but I couldn’t have it delivered because it was available in stores, except it wasn’t in stock in any store within 100 miles, so I couldn’t get it either way. They’ve always played these games, which explains their demise.
I warned my son to ask the Toys R Us cashier about his gift card before he picked out a game. Sure enough, we’d missed the deadline for redeeming by one week. The worker couldn’t even tell us how much the card was worth. Instead, she handed him this paper.
As much as I would like all the stiffed nine-year-olds in the nation to file claims with the US Bankruptcy Court, I would advise them it’s not worth the effort. The form is several pages long. If they fill it out and file it properly, they might get some portion of their $20 gift card refunded, but probably not, because unsecured creditors (e.g. gift card holders) are last in line for repayment.
Big Brother found a game on sale at a different store and used his money. He got over the gift card disappointment faster than I did. (I’m sure I’ll get over it soon.) I can’t even completely pin this on Toys R Us, though I’m not ready to exonerate them. It seems to me, this is the American legal system putting giant corporate lenders before individual children.
The foolish children spent their money on games instead of lobbyists.